PRIVACY NOTICE

Our website address is: kinkogroup.co.uk.

We recognize the importance of your privacy and are committed to protecting your personal data. We respect and value the privacy of all our customers, contractors, and contacts, and will only collect and use personal data as described here, in line with our obligations and your rights under the law.

1) Information About Us

Kinko Group Ltd
info@kinkogroup.co.uk

2) What Does This Notice Cover?

This Privacy Notice explains how we handle your personal data: its collection, storage, and processing. It also outlines your rights concerning your personal data.

3) What is Personal Data?

Personal data, as defined by the Data Protection Act 2018, is any information relating to an identifiable person who can be directly or indirectly identified, particularly by reference to an identifier. In simpler terms, it’s any information that can identify you. This includes obvious data like your name and contact details, as well as less obvious data such as identification numbers, electronic location data, and other online identifiers. The types of personal data we use are listed in Part 5 below.

4) What Are My Rights?

Under the Data Protection Act 2018, you have the following rights, which we uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice aims to provide that information, but you can contact us using the details in Part 1 for further inquiries.
  • The right to access the personal data we hold about you. Part 10 explains how to do this.
  • The right to have inaccurate or incomplete personal data rectified. Contact us using the details in Part 1 for assistance.
  • The right to request the deletion of your personal data. Contact us using the details in Part 1 to learn more.
  • The right to restrict (i.e., block) the processing of your personal data.
  • The right to object to us processing your personal data for specific purposes.
  • The right to data portability, which allows you to obtain and reuse your personal data across different services.
  • Rights concerning automated decision-making and profiling. We do not process your data in this way.

For further information on your rights or to exercise them, please contact us using the details in Part 1. Additional information can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any complaints about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5) What Personal Data Do You Collect?

We may collect the following personal data. Without this data, we may not be able to meet our contractual or legal obligations:

    • Name
    • Address
    • Email address
    • Telephone number
    • Business name
    • Job title
    • Profession
    • Payment information
    • IP address and website cookies
  2. 6) How Do You Use My Personal Data?
  3. We must have a lawful basis for using personal data under the Data Protection Act 2018. Our lawful basis typically includes:
    • Necessity for the performance of a contract with you;
    • Your consent;
    • Legal obligations.

    We may use your personal data for the following purposes:

    • Managing your account.
    • Providing our services to you, which requires your personal details to enter into a contract.
    • Communicating with you, including responding to your emails or calls.
    • Providing you with information you have opted-in to receive (you can unsubscribe at any time by following the instructions in the communication).

    With your consent or where permitted by law, we may also use your data for marketing purposes, such as sending you emails with information, news, and offers related to our services. You will not receive any unlawful marketing or spam, and we will always protect your rights in line with the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. You will always have the option to opt-out.

 

  4. 7) How Long Will You Keep My Personal Data?
  5. We will retain your personal data only as long as necessary for the purposes it was collected.
  6. Specifically:
  • For enquiries without engagement, we retain data for 3 months from the last communication.
  • For service engagements, we retain data for 7 years from the last communication.

8) How and Where Do You Store or Transfer My Personal Data?

We are dedicated to protecting your data and complying with legislative data protection requirements. We have implemented robust electronic and managerial processes to ensure your personal data is protected under the Data Protection Act 2018 or equivalent legal standards.

9) Do You Share My Personal Data?

We may need to share your personal data with:

  • External accountants
  • Couriers delivering on our behalf
  • Contractors working on our behalf

In limited circumstances, we may be required to share your personal data if involved in legal proceedings or to comply with legal obligations, a court order, or government instructions.

10) How Can I Access My Personal Data?

If you wish to know what personal data we hold about you, you can request details and a copy of it. This is known as a “subject access request”. All requests should be made in writing and sent to the email or postal addresses in Part 1. A Subject Access Request Form is available for your convenience, although its use is not mandatory.Normally, there is no fee for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (e.g., repetitive requests), a fee may be charged to cover administrative costs.We will respond to your request within one month of receiving it. If the request is complex, more time may be needed, up to a maximum of three months from the date of receipt. We will keep you fully informed of our progress.

11) How Do I Contact You?

For any questions or concerns regarding your personal data and data protection, including making a subject access request, please contact us using the details in Part 1.

12) Changes to this Privacy Notice

We may update this Privacy Notice from time to time. This may be necessary due to legal changes or changes in our business practices affecting personal data protection. The latest version of this document will always be available on our website.

The data protection lead is responsible for this document and ensures its review in line with GDPR requirements.